Quality|Health|Safety|Environment8Cop.qxd21-10-200414:58Pagina2DIFFERENTLIGHTONSAIPEMWORLDTheaimofthisdocumentistopresenttoourstakeholders-Investors,Clients,Employees,LocalAuthoritiesandCommunities-theSaipemworldinadifferentlightfromtheusualdescriptionofouractivitiesandperformance.ThisdocumentinfacthighlightsSaipem’smodelsandorganisationrelatingtothemanagementofSocio-EconomicfactorsandQuality,Health,SafetyandEnvironmentelementswithinthecoreprocessesoftheCompany.OurCorebusinessistheprovisionoffullservicestotheOil&GasIndustry.OurcommitmentistoprovidetheseservicesinfulllinewiththemostadvancedQHSEstandardsandtocontributetotheSocio-EconomicdevelopmentoftheCountrieswhereweoperate.2CONTENTS4.OURACTIVITIESAROUNDTHEWORLD7.MISSIONANDCOREVALUES8.STRATEGY&CORECOMPETENCIES11.THEMANAGEMENTSYSTEMQuality16.QUALITYPOLICY19.QUALITYMANAGEMENTPRINCIPLES20.QUALITYMODEL24.QUALITYCHALLENGESHealth,SafetyandEnvironment28.HSEPOLICY30.HSEMANAGEMENTPRINCIPLES34.HSEMODEL36.HSECHALLENGESSocialandEconomicResponsibility40.SUSTAINABILITYPOLICY42.SOCIAL&ECONOMICRESPONSIBILITYPRINCIPLES45.SOCIAL&ECONOMICRESPONSIBILITYMODEL46.SOCIAL&ECONOMICRESPONSIBILITYCHALLENGES34OURACTIVITIESAROUNDTHEWORLDOurdistinctiveoperatingabilitiesmakeSaipemaworldleaderintheexecutionof“turn-key”projectsforoilandgasindustry.ForthisreasonSaipemisinastrongcompetitivepositioninengineering,projectmanagement,procurement,constructionandinstallationservicesforthedevelopmentofhydrocarbondeposits.Saipemhasdevelopedwiderangingcapabilitiestoundertakeoperationsinextremelychallengingenvironmentssuchasdeepwaterandremoteareas.PRINCIPALOPERATINGCENTERSOFFSHOREOFFSHOREDRILLINGFLOAT.PROD.LNG&MARITIMEWORKSENGINEERINGCENTERSONSHOREONSHOREDRILLINGMAINTENANCEMODIFICATIONANDOPERATION(MMO)YARDS/BASESOTHEROFFICES/ACTIVITIES5SaipemVision•Decentralized&Multi-localpresenceinkeyareas•DevelopLocalContentinStrategicAreas•FosterHumanResourcesPoolBasedonDiversity•UseCoreCompetenciesat‘Frontiers’StrategicOverview•PreserveandDevelopCoreCompetencies•RenownedforInnovation•BestConcepts•ReceptivetoChange•BestMethods67MISSIONANDCOREVALUESMission”Pursuingsatisfactionofourclientsintheenergyindustry,wetackleeachchallengewithsafe,reliableandinnovativesolutions.Weentrustourcompetentandmulti-localteamstoprovidesustainabledevelopmentforourCompanyandforthecommunitieswhereweoperate”Corevalues-CommitmenttoSafety-Integrity-Openness-Flexibility-IntegrationCommitment-Innovation-Quality-Competitiveness-Teamwork-Humility-Internationalisation8STRATEGY&CORECOMPETENCIES•manage,design,procure•construct,fabricate•lift,laydrill,drive•install,intervene•hookup,commission•maintain,modify•operate•transport,transit•store,produce•innovatePerfect"corecompetencies"globally•large/deepwaterproject:aformidablecompetitor•isolatedareas:amajorplayer•traditionaloilprovinces:apermanentpresence•gastomarket:leaderinoffshore-pipelines/fielddev.&LNGProvidedistinctiveserviceat"frontiers"•EPICcapabilities•assetsmanagement•localcontent•lowcost•businessunitsynergies•R&D•bestpeople&QHSEmanagementFostercommon"enablers"Ourstrategy&corecompetencies9Onshore-onshorefacilities-pipelines-chemicals&refining*aleaderinlarge/complexEPCprojectslocatedinremote/difficultareasOffshore-pipelaying-subseacompletions-platform-FPSOs-fielddevelopment*aleaderindeepwater&largeEPICprojectLNG&MaritimeW...