Koch,C(2004)Operationsmanagementontheconstructionsite-developingahumanresourceandknowledgeorientedalternativetoleanconstruction.In:Khosrowshahi,F(Ed.),20thAnnualARCOMConference,1-3September2004,HeriotWattUniversity.AssociationofResearchersinConstructionManagement,Vol.2,1017-27.OPERATIONSMANAGEMENTONTHECONSTRUCTIONSITE–DEVELOPINGAHUMANRESOURCEANDKNOWLEDGEORIENTEDALTERNATIVETOLEANCONSTRUCTIONChristianKoch1Dep.forCivilEngineering,SectionforPlanningandManagementofBuildingProcesses,Building115,TechnicalUniversityofDenmark,2800LyngbyIntheseyearsleanconstructionapproachesisflourishinginDanishbuildingprojects.TheKoskela(2000)conceptssuchastheTFV-perspectives(Transformation,Flow,Value)andthelastplanner(Ballard2000)aredirectlyusedinattemptstorationalizebuildingprocesses.Onecanreceivethisasarefreshingrenewalandimprovementofpracticaloperationsmanagementatthesite.Howeverthispaperwillpresentafirststepofdevelopmentofanewapproachtooperationsmanagementatthebuildingsite,whichatthesametimebuildson,andcriticizeleanconstructionformissingthepointoftheknowledgeeconomy.Thisendeavouriscarriedoutintwoways.Firstbyareadingoftheoperationsmanagementliterature.Juxtaposingthiswithleanconstructionextentionsandthecritiquedevelopedbyotherscholars.Andalsodrawingonhumanresourcemanagementapproaches.Secondthroughaseriesofdetailedobservationsofbuildingsitemanagementatabuildingsite,highlightinganumberof“stumbling-stones”intheprocesses,thatiseventsthatinterruptordistractthebuildingprocesses.Thestumblingstonesisanalysedinaleanconstructionframeworkaccordingtothe“7healthystreams”scheme.Inbothdirectionsitisrevealedthatthehumanresourceandknowledgeelementofbuildingprocessesislargelyleftuntouchedbyleanconstructionmethods.Itissuggestedtointroduceatleasttwomoredimensionsofoperationsmanagementatthesitethantheonesofferedinleanconstruction;humanresourceissues(knowledge)andsitemanagementissues.Theseven“healthystream-s”focusonwhetherthehumanresourcesareavailable,butnonotunderstandthecompetenceandknowledgecontent.Moreovertheempiricalresearchrevealedthatsitemanagementthemselvescreating“stumblingstones”fortheprocess.Henceforthnotonlyemployees,butalsomanagementneedtorationalizewithinarenewedknowledgeeconomyoperationsmanagement.Keywords:Operationsmanagement,leanconstruction,humanresources,knowledgeINTRODUCTIONOperationalactivitiesandmanagementcontinuetobeofcentralimportanceindevelopingconstruction.Seenfromamanagementperspective,organisational,qualityandproductivityissuesonthesitestillareveryimportantexplanationsforthelackofeconomicsuccessforcontractors,withimportantimplicationsforclients,architectsandconsultingengineers.1ck@byg.dtu.dkKoch1018Thereshouldthereforebeacontinualinterestwithinconstructionmanagementonoperationsstrategyandoperationsmanagement.WhilepracticalexperiencewithleanconstructionflourishinseveralcountriesincludingDenmark(Thomassenetal(2003),Larsenetal(2003),Simonsen&Koch2004),thereseemstobeaparallelpaucityinconstructionmanagementresearchonsiteissues.IfARCOMconferencesaretobetakenasameasureforthis,ARCOM2002and2003conferencesgenerallyillustrateaninstrumentaldiversityinissues,butthenumberofsitestudiesarehowevercomparablylow(ARCOM2002,ARCOM2003).Thecontentionofthiscontributionisthatoperationmanagementonthesiteshouldreceivecontemporaryinterestintryingtounderstandthenewconditionsforcarryingoutoperations.Thisfir...
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