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Aguidetoworkingsafelyinpeople’shomesOfficeofIndustrialRelationsWorkplaceHealthandSafetyQueenslandGuidetoworkinginpeople’shomesPage2of24AcknowledgementTheguidehasbeendevelopedinconsultationwithcommunityserviceorganisations,unionsandassociationstoensureexistingandthefutureneedsoftheindustrysectoraremet.Theassistanceoftheworkingpartyisgratefullyacknowledged,inparticular,representativesfrom:AgedCareQueenslandIncorporatedBlueCareCaritasCareCerebralPalsyLeagueQueenslandDisabilityServicesQueenslandEndeavourFoundationQueenslandNurses’UnionRSLCareAnglicanDioceseofBrisbane.DocumenthistoryFirstpublishedin2001,updated2011,thisedition2018.PN10797StateofQueensland2018.Unlessotherwisenoted,thisdocumentisavailableunderaCreativeCommonsAttribution4.0InternationalLicense(https://creativecommons.org/licenses/by/4.0/).Youarefreetocopy,redistributeandadaptthework,aslongasyouattributetheStateofQueensland.ThematerialpresentedinthispublicationisdistributedbytheQueenslandGovernmentforinformationonlyandissubjecttochangewithoutnotice.TheQueenslandGovernmentdisclaimsallresponsibilityandliability(includingliabilityinnegligence)forallexpenses,losses,damagesandcostsincurredasaresultoftheinformationbeinginaccurateorincompleteinanywayandforanyreason.Guidetoworkinginpeople’shomesPage3of24TableofcontentsWorkhealthandsafety–yourdutyofcare.................................................................................5Reportingincidents.....................................................................................................................8Manualtasks..............................................................................................................................8Typesofinjuries......................................................................................................................9Whataresomeoftheproblemsofworkinginahomeenvironment?......................................9Howtoidentifyhazardousmanualtasks.................................................................................9Whataretheriskfactors?....................................................................................................9Whataresomepossiblecontrols?.....................................................................................10Howtotellifthecontrolsareworking................................................................................11Work-relatedviolence...............................................................................................................11Whenareworkersexposedtoaggressivebehaviour?......................................................11Whataretheriskfactors?..................................................................................................11Whatarethecontrols?......................................................................................................12Howtotellifthecontrolsareworking................................................................................13Workrelatedstress..................................................................................................................13Howtodeterminethesourceofoccupationalstress..........................................................13Whataretheriskfactors?..........................................................................................