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BEHAVIOURBASEDSAFETYGUIDEDOINGWHATWEDOBETTER,SMARTER,SAFEROurvision:Acountrywhereworkersafety,healthandwelfareandthesafemanagementofchemicalsarecentraltosuccessfulenterpriseMoreandmoreweneedtolookatnewapproachestoachievingsafeandhealthyworkplaces.Weneedtoapplythelearningfromthemanyyearsofanalysesofaccidentsandillhealthbecausethiswillcontributetofuturepreventionstrategiesandactivities.BehaviourBasedSafety(BBS)isanapproachthatwebelievecanbeappliedsuccessfully;itisgainingmoreinterestacrossindustrysectorsgloballyandhasthegreatadvantageofneedingtheinvolvementoftheindividualemployee,inadditionofcourse,toemployercommitment.Howoftenhaveweexperiencedsituationsinwhichanemployee’scompetenceinaworkprocessisassessedatthepointthattheyleavethetrainingroomwiththeassumptionthat,oncelearned,theprocesswillbeappliedcorrectlyandsafely?Thisfailstotakeaccountofthemanyfactorsthatinfluenceandreinforcelearningandbehaviours.BBSaddressesthesefactors.Itiscloselylinkedtocompanycultureandvaluesand,mostimportantly,whenitworks,itisanexcellenttooltoimprovesafetyperformanceintheworkplace.IndevelopingthisguidewehavebeenprivilegedtohaveworkedwithagroupofpeoplefromcompaniesthatarecommittedtotheprinciplesofBBSandonwhomwecancounttopromotethemessage.Wehopethatmanymoreemployersandemployeesbecomeinterestedinthepotentialoftheapproachessetoutandthatwehaveaddedanotherusefulandpracticaltoolforimprovingsafetyandhealthperformance.Ourthanksgotoallwhohavebeenofassistance,providedinsightsandsharedtheirconsiderableexpertisetohelpinthedevelopmentoftheguide.MaryDorganAssistantChiefExecutiveHealthandSafetyAuthorityForewordIntroduction..................................................................2Whatisabehaviourbasedsafety(BBS)approach?.............................3Reinforcement................................................................5ReinforcementandFeedback.................................................7GoalSettingandFeedback....................................................8WhatisInvolvedinaBBSProgramme?.........................................9Leadershipinfluence.........................................................12TipsforsuccessfullyimplementingaBBSprogrammeinyourworkplace.......14Casestudy...................................................................15Additions....................................................................17References..................................................................18Publishedin2013bytheHealthandSafetyAuthority,TheMetropolitanBuilding,JamesJoyceStreet,Dublin1.CONTENTSBehaviourBasedSafetyGuideIntroductionVariousapproacheshavehadreasonablesuccessinreducingunsafebehavioursintheworkplace.Someinvolvepenalties;othersinvolvesurveillance;othersinvolveguidance,codesandprocedurestofollow;othersstillaresupportiveandtraining-oriented.Someinitiativescomefromtheemployer,fromthesocialpartnerorganisations,fromstateregulatorybodies,andsomeworthwhileinitiativescomefromindividualemployees’owninsights,ideas,traininganddevelopmentactivitiesaroundhealthandsafety.Mostemployersandemployeesintheareaofsafetywillagreethattheultimateaimofasafetyinitiativeisa“totalsafetyculture”;however,thisconceptisrarelydefined.Atotalsafetycultureisacultureinwhich:a)individualsholdsafetyasa‘value’andnotjustapriority;b)individualstakeresponsibilityforthesafetyoftheirco-workersinadditiontothemse...