KeystoneClearwaterSolutions,LLC|34NortheastDrive|Hershey,PA17033P:(717)508-0550|F:(717)298-6916www.keystoneclear.comKeystoneClearwaterSolutionsShellRTContractorForumBehaviorBasedSafetyFoundationofaSafetyCultureWhatisBehaviorBasedSafety?BehaviorBasedSafety(BBS)istheapplicationofbehavioralpsychologytopromotesafebehaviorintheworkplaceusingemployeeinvolvement.BBSfocusesonwhatpeopledo,analyseswhytheydoit,andthenappliestargetedinterventiontoimprovetheorganizationasawhole.BehaviorBasedSafetyFoundationofaSafetyCultureAtitscore,BBSisnotjustaboutSafetyitisaboutyourPeople,yourProcesses,andultimatelyyourCulture!!WhyBBS?ComplianceBasedSafetyorBehaviorBasedSafety?Ascontractorsweknowtheimportanceofbeing“incompliance”notonlywiththenumerousregulatoryrequirementsbutourcustomerrequirementsaswell.WeareconstantlyrequiredtoupdateourmetricsonsitessuchasISNet,PICs,andPECSafety,andwitheachnewcustomerthatwelooktobuildarelationshipwiththereseemstobeawholenewlevelofcompliancerequirementsthatneedtobeaddressedbeforewecanevenbidonprospectivework.Complianceisimportant,butitisonlyoneverysmallstepintheprocessandhaslimitations:•Typicallydriventopdown.•Verylittletrueemployeeinvolvement•Noemployeeownership•Emphasischangesasleadershipchanges•Oftenfallsshortofunderstandingthetrueconditionsinthefield.Question:Onceyou’veaddressedcompliancewhat’sleft?BehaviorBasedSafetyFoundationofaSafetyCultureWhyBBS?Answer:Yourprocesses,yourpeople,andultimatelyyourculture!!WhydoesBBSWork?BBSworksbecause:•Employeesareactivelyinvolvedandowntheprocessesthataffectthemeveryday.•Allowstheorganizationtogainatrueunderstandingoftheconditionsofthework,theassociatedhazards,theatriskbehaviorsandwhythosebehaviorsareoccurring.•Theprogramisdrivenbytheemployeesanddoesnotchangeorregresswithchangesinleadership.•Employeesareempoweredknowingthattheyaretrulyabletorecognizehazardsandatriskbehaviorsandthethattheyhavetheabilitytodirectlyaddressthem.TobesuccessfulaBBSprogrammustincludeallemployees,fromtheCEOtothefieldlaborer.BehaviorBasedSafetyFoundationofaSafetyCultureElementsofaSuccessful/EffectiveBBSProgramAccountability…Managementmustbewilling:•toprovidetheresourcesandallowemployeesthetimetoparticipateintheprogram,•toacceptthatinsomecasesmanagementpracticesmaybeacontributingfactor,and,•toholdthemselvesasaccountableasallotheremployees.Employees:•mustbelieveintheprocessandwanttobeinvolved.StrategicPlanning…EveryoneinvolvedshouldunderstandwhatthedesiredresultsareandagreethatBBSissimplyameanstoassistinachievingthatendresult;itisapartoftheanswerbutnotthewholeanswer.Compliance…ComplianceisstillanessentialelementtobeincludedinaBBSprogram,howevertheapproachmaybedifferentthaninthepast.•Moreemployeeinvolvementinthedevelopmentandmodificationofprograms,•moreemployeeinvolvementindevelopingandconductingtraining,and•moreemployeeinvolvementinidentifyingandcorrectingsafetyissueswhendiscovered.BBSisnota“QuickFix”.Itisacommitmentthatissharedbyeveryonewithintheorganization.BehaviorBasedSafetyFoundationofaSafetyCultureKeyFactorsforaSuccessfulBBSImplementationProcessCustomization…•Yourprogrammustbefitforpurpose.•Thereareveryfewoutoftheboxprepackagedprogramsthatwillfityourorganization.PerceptionofChange…•Themajorityofpeopledonotlikechange.Tosuccessfullyimplementanychangeyoumustdosowhileatthesametimeminimizingtheperceptionofchange.•Utilize...
